Surgent's Managing Up the Ladder

Overview

It’s not about top-down management anymore - things have changed. For organizations to be successful today, everyone needs to contribute. Our success depends not just on how you manage those who report to you but also on those to whom you report.

The world is too complex now for any one person to have all the answers. Sometimes those in charge need and want your support. Learn how to manage the managers in “Managing Up the Ladder.” It takes a special finesse and approach.

You’ll learn strategies for acquiring buy-in from those above you in the organization and tools for more effective communications and building respect.

Highlights

• Influence, persuasion, and power 
• Navigating without position power

Prerequisites

None

Designed For

All employees and managers

Objectives

• Understand how to get buy-in from those above you in the organization
• Use your acquired skills to influence and persuade for success
• Understand how to communicate more effectively with your manager
• Avoid 10 critical mistakes when it comes to managing upward
• Understand the 5 questions NOT to ask your manager that can impact your success

Preparation

None

Notice

This course is provided by a third-party vendor. Please note that login instructions will not be available in the ‘My Upcoming CPE’ section of the NESCPA website. Instead, the login instructions will be sent directly to you via email by Surgent. Upon completing the course, your hours will be recorded in the ‘My CPE Tracker’ section of the NESCPA website.